Novatel Wireless Mouse U760 Bedienungsanleitung PDF herunterladen

Troubleshooting Sprint Mobile Broadband USB Modem Ovation

U760

By Novatel Wireless

If you are unable to resolve your issue using the Troubleshooting steps

below, pleasecontact Sprint Customer Service at 1-800-927-2199 (Business

users) or 1-888-211-4727 (Personal users) for assistance.

1. The Sprint SmartView software does not detect the Novatel Wireless

U760 USB Modem.

There are several reasons why this behavior may occur, one of the following

should rectify the issue:

• The U760 is not fully inserted into the USB port

U760 must be fully inserted into the USB port of your computer (either

directly, or through the optional extension cable) in order for the drivers to be

installed and for the Sprint SmartView software to recognize the USB modem.

 If necessary, remove and reinsert the U760 USB modem into the USB port

on the computer.

 If this does not resolve the problem, try using another USB port (if

available).

 If the modem is still not recognized, remove the U760 USB modem and

reboot the computer. Once the computer is booted up, plug in the U760

USB modem again.

• If you are using a USB extension cable other than the Novatel U760 USB

extension cable provided please remove it and plug the U760 directly into the

USB port or use the use the USB cable provided with the modem.

• The U760 drivers are not installed or are incorrectly installed.

 Remove the U760 from the USB port

 Uninstall the Sprint SmartView software.

Windows XP

 At Windows Start button: Start > Control Panel

 Double click Add/Remove Programs

 Select Sprint SmartView and press the Remove button

Window Vista

 At Windows Start button: Start > Control Panel

 Double click Programs and Features

 Select Sprint SmartView and press the Uninstall button

MAC OS 10.4 & 10.5

 At MAC Applications: Finder > Applications > Sprint SmartView >

Double Click on Sprint SmartView Uninstaller

 Or if the uninstaller is not present, right click on the Sprint SmartView

icon and select “Move to Trash”.

 Insert the U760 USB modem into the computer’s USB port and wait for the

installation process to complete.

 The drivers and software should now be correctly installed. In Windows,

you can validate this by checking the Device Manager to make sure there

are no exclamation marks (“!”) showing up. If this icon appears, there is a

problem with the driver.

 Open the Sprint SmartView software and, on the Mobile Broadband tab,

click Connect to verify you can connect.

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By Novatel Wireless 1

Inhaltsverzeichnis

Seite 1 - By Novatel Wireless

Troubleshooting Sprint Mobile Broadband USB Modem OvationTM U760 By Novatel WirelessTM If you are unable to resolve your issue using the Troublesho

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• The installation of Windows is not up-to-date. Browse the Windows update using an alternate Internet connection to ensure that all

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4. I am able to connect, but not able to browse any web pages. Below are some resolutions: • The Internet browser is incorrectly configured:

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Novatel Wireless Mouse U760 Bedienungsanleitung

Stöbern Sie online oder laden Sie Bedienungsanleitung nach Modems Novatel Wireless Mouse U760 herunter. Novatel Wireless Mouse U760 User's Manual Benutzerhandbuch

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